Adam Veik

Adam Veik - American First Finance
Director Contact Strategy & Analytics
Director Contact Strategy & Analytics

Adam has been with American First Finance for about a year. He has 22 years’ experience working in IT and Operations and has managed data center and dialer teams in Customer Service, Healthcare and Finance. He has expertise in the configuration and administration of many types of contact center software including workforce management and speech analytics. Adam is versed in streamlining the delivery of various metadata elements, including both CRM and contact systems data for use with the CallMiner hosted platform.

Executive Panel: Driving Operation Efficiency and Analytical Culture
November 6, 2019
Compass Rose South
3:15 PM  -  4:00 PM