Marge Jackson is a Senior Executive with over 20 years of experience in the telecommunications industry. As Senior Vice President for National Call Center Sales at Comcast, she oversees sales strategy for more than 3,000 sales agents and is responsible for generating over 40% of the company’s sales revenue. Moreover, she is a passionate team builder and leader and she has developed her own “Personal Brand” workshop that she delivers across organizations to help empower young executives, women, and minorities in their careers.
Over her 20-year career at Comcast, Marge has held a host of positions in Sales, Marketing, and Customer Service/Care Operations across all three national divisions and HQ. In her current role, Marge is responsible for setting the strategic vision to deliver a superior customer sales experience, build customer loyalty, and drive sales growth and revenue through people, processes, tools, and technology. Specifically, Marge partners with divisions and region leaders to align customer and sales strategies with corporate goals and drives major initiatives across the enterprise.
Marge has served as a role model and mentor for many Comcast employees and young professionals who are in the process of developing their brands and growing their careers. She has been recognized by numerous peers and colleagues as an industry leader and top woman/minority in business. She was named to Multichannel News’ “40 Under 40” list and was selected as one of CableFax’s “Most Powerful Women in Cable.” Marge was also one of only 30 candidates selected for the National Association for Multi-Ethnicity in Communication’s (NAMIC) Executive Leadership Development Program and was a recipient of NAMIC’s “Next Generation Leaders” award.
Marge is a graduate of the Comcast Executive Leadership Forum (ELF), an active member of CTAM and WICT, a graduate of WICT’s prestigious Betsy Magness Leadership Institute as a Class of XVII fellow, a graduate of the Comcast Woman Leadership program at Wharton University, and most recently a graduate of the CTAM Executive Program at Harvard University.