Derek Hollis

Derek Hollis Headshot
Portfolio Project Manager
Portfolio Project Manager

Derek Hollis is currently a Portfolio Project Manager at Williams & Fudge, Inc, working closely with Operations Leadership to enhance their operation strategies with compliance driven analytical insights. Derek has 16 years of experience in the accounts receivable management industry; with an heightened focus in student loan collections.

He started his career as a phone agent collecting on defaulted US Department of Education accounts before moving into a supervisory role in 2006, then into Operations Management in 2008, when finally achieving one of his career goals as Director of Operations in 2010. Derek has been responsible for P&L Budgeting & Forecasting, developing strategic workflow strategies, managing a 15+ vendor waterfall process, while providing operational guidance for 2 start up sub contracting partners, all on a $2B government accounts receivable portfolio.

Derek began using CallMiner first hand in August of 2018, attending his first LISTEN Conference the same year.

Avoiding call center & collections compliance pitfalls.
November 5, 2019
Compass Rose West
2:30 PM  -  3:15 PM