David Garza

David Garza - Kelsey-Seybold
Contact Center Business Analyst
Contact Center Business Analyst


David Garza is the Contact Center Business Analyst at Kelsey-Seybold. He has been working with the CallMiner tool since its implementation in 2016. David has over 20 years’ experience in Contact Center Customer Service and has been with Kelsey-Seybold for over 10 years.

Rolling Out Real-Time Analytics to Drive Agent Behavior
November 6, 2019
Compass Rose West
3:15 PM  -  4:00 PM