Using the Existing Technology & the API to Reduce Time to ROI

November 6, 2019

Jose Montalvo Headshot

Jose Montalvo

Speech Analyst

Justin Rea Headshot

Justin Rea

Analyst, Compliance Monitoring & Analytics Team

10:35 AM  -  11:20 AM
Compass Rose North/East

The CarMax and Holiday Inn teams will discuss how they are extracting data from Eureka to build dashboards and track categories and scores, and through the use of existing tools such as Excel, speeding time to insight and ROI. Each team will share different approaches – one leveraging the CallMiner API while the other team is exporting data directly from Analyze.

Session Category :  Advanced