Proactively Identifying and Preventing Fraud and Phishing scams

November 5, 2019

Allyson Keown Headshot

Allyson Keown

Business Analyst

Jeremy Schaffer Headshot

Jeremy Schaffer

Speech Analytics - Analyst

2:30 PM  -  3:15 PM
Hemisphere Dancer

In this expert session, Jeremy Schaffer of Shellpoint Mortgage will walk through how the team has used speech analytics to successfully identify phising scams, reducing fraud and ongoing attempts. This session will not only cover the Shellpoint business case but will also offer the opportunity to explore how to achieve similar successes within your organization.

Session Category :  Expert