Micah Solomon: Ignore Your Customers and They’ll Go Away

November 6, 2019

Micah Solomon

Micah Solomon

Author/ Speaker/ Consultant/ President & CEO

8:30 AM  -  9:30 AM
Compass Rose

Based on Micah’s much-awaited new title of the same name, Ignore Your Customers (And They’ll Go Away), Micah’s keynote will cover how to deliver five-star customer service and build customers for life in this age of social media, self-service, global competition, and endless distractions. Includes hands-on experience, best practices, and culture-building insight from Apple, Google, The Ritz-Carlton Hotel Company (with whom Micah has collaborated on two bestselling books), Zappos, USAA Insurance, Starbucks, Nordstrom, and more.

Ignore Your Customers (And They’ll Go Away) is coming out in January and you can pre order it here (Published by HarperCollins Leadership)

Session Category :  General