Measuring and Improving the Customer Experience Leveraging the CX Solution Pack

November 5, 2019

Drew Behnke Headshot

Drew Behnke

Business Analyst, Quality Assurance

Mike Statz headshot

Mike Statz

Customer Insights and Research Director

1:30 PM  -  2:15 PM
Compass Rose North/East

Learn how Colony Brands and Americollect are leveraging the CallMiner CX solution pack to drive better customer insight from the troves of data trapped inside your customer conversions. This session will review:
– What is included in the solution back
– How to apply it, and the insight it will drive
– How to leap from Insight to action.

Session Category :  Advanced