Life out of Analyze: Conducting Robust Analysis with CallMiner Data Outside of Eureka Analyze

November 5, 2019

Pulkit Jain Headshot

Pulkit Jain

Manager, MIS and Speech Analytics Team

12:45 PM  -  1:30 PM
Hemisphere Dancer

In this expert session, multi-year winner of the CallMiner API Innvoation award, Pulkit Jain, will share how Midland Credit Management is extracting, manipulating, and analyzing data outside of Eureka Analyze. In this session Pulkit will review what data they pull and what they do with the data leveraging Power BI and other tools to deep dive on collection rates, including mapping the Call Genome to optimize results.

Session Category :  Expert