How many AI’s does it take to screw in a light bulb? Join the AI/Research team in a frank discussion about the challenges facing champions of implementing AI- fueled speech solutions into real-life call-center processes and organizations. Is your call-center and company data-driven, data-centric, or even data-aware? If it was available on store shelves tomorrow – Is your call-center even prepared to take advantage of an AI prediction? Will they trust it – or more importantly, who will likely not trust it? Our AI team shares what they’ve learned and what you can do to start making AI-fueled speech analytics work for you!
Session Category : Expert